The level of HVAC service you receive will depend on the company. Many HVAC companies offer professional-grade service, competitive pricing, and financing options. There are HVAC companies that leave a lot to be desired in terms of HVAC installation and maintenance.
You probably don't have the skills to fix your HVAC problems if you need to call a professional HVAC contractor. There are steps you can take as a customer to help you determine if a company will offer value for money.
Some consumer websites will tell you how long a company has existed or how many technicians it has. However, the best way to find out if a company is up to its billing is by contacting the Better Business Bureau to see if there are any unresolved customer complaints.
A company that does a lot of business will undoubtedly receive complaints to the Better Business Bureau, but a company that cares about its customers will address them as soon as possible. Sometimes a company may not resolve a customer complaint because they believe the claims to be unreasonable.
It's hard to tell if it's the customer or the company who is being unreasonable. Therefore, it's best that you choose a company that will resolve your complaints regardless of what. Licensing, bonding, and insurance show that a company is licensed and insured.
This means that they are competent to do the work you need and have the insurance to cover any damages to your property or person. It's not that you won't be able to get damages from a company you hire, but that it is unlikely that you will ever receive them through the courts.
Statistics show that the majority of civil cases against companies are not paid by the guilty party. This means you will likely end up with a botched cooling or heating job, and endless court dates trying to get your money back.